No appointment is needed for all visits, you may just walk-in! We offer the ability to schedule this in advance which allows you to complete your paperless registration online. When you make an appointment, you will be taken back in the order in which you arrive to the clinic and all paperwork is finished and you’re registered. If you’d like to schedule an appointment, visit our locations page and select “schedule appointment” next to our center location of your choice.

Yes, we treat children and adults of all ages.

We participate with most major insurances including Medicare and Ohio Medicaid. Visit our Health Insurance Information page for list of some of the most common insurances we accept. Please call our office to determine if we carry your exact insurance plan as there are too that we accept to list!

We are located in Cleveland, Ohio, North Ridgeville, Ohio, Parma, Ohio, Avon Lake, Ohio, and Mayfield Heights, Ohio. Please visit our locations page here for address, directions, hours, and office phone numbers.

Co-pays vary between insurance plans and individual benefits. The majority of patients co-pay’s range is between $20 to $50 but we have seen some plans with a $5 co-pay and others with a $150 co-pay. If you want to know your co-pay before your visit, please call your insurance company with your insurance details and they will be able to provide you with your benefit information specific to your plan. The member service phone number is displayed on the back of your insurance card. If you have deductible, you will want to discuss this with your insurance company, as and we will bill you for the balance based on what you insurance plan tells us.

It varies between insurance plans, individual benefits, and what tests you’re getting at the time of your visit. At the time of service, we collect the co-pay (if you have one), then we bill your insurance company for the services that we have provided. For in-network services, if you have already met your deductible or don’t have a deductible/co-insurance then insurance company will pay based on their contracted rate.

If we are out of network with your insurance or you have a deductible that has not yet been met or you have a co-insurance, then we will bill you for the balance based on the insurance companies contracted rate. If you’d like detailed for self-pay cost for specific testing, please call our front desk.

Our initial visit cost with the physician for evaluation is $110. X-Rays, procedures, lab services, etc. are additional. Please call our office or stop in for more details. An office visit with our provider along with a UTI test will cost $145. Pregnancy tests are an additional $25.

If you are experiencing life threatening conditions such as significant chest pain, shortness of breath, rectal bleeding, or passing out (syncope), extremely high fevers in the young or the elderly, these types of issues are best treated in an Emergency Room at your local hospital.
Although our offices are staffed by board certified physicians, life threatening emergencies often require advanced levels of care available only at a hospital.

Yes, we have on-site x-ray equipment and certified x-ray technicians.

At Health Express Urgent Care we offer comprehensive screening for STD’s. Most insurances will cover the tests but if you are not insured, we have affordable pricing. Our doctors will discuss the different tests and which ones would be appropriate, depending on your risk factors and symptoms.