Virtual Care

Need care today? Get seen online.

Same-day primary and urgent care for adults and children through a secure online video visit. Complete the short check-in and our virtual care team will guide you through the next step.

4.9 ★ Google
Board-certified
Short waits
500k+ patients
Most insurance
17+ years local
8 locations

Why Health Express

Virtual urgent care, designed around your day

Get Care Today

Convenient virtual care for illnesses and injuries that can't wait for a future primary care appointment.

Skip the ER uncertainty

For non-life-threatening conditions, a virtual urgent care visit may be a more convenient alternative to the emergency room.

Care for the whole family

Reassuring, friendly care for children and adults from the comfort of home.

Right here in Avon Lake

Connect with a Health Express provider by video — no commute, no waiting room.

What we treat

Care for common illnesses and injuries

Emergency? If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room.

How it works

Online check-in for virtual care in three simple steps

Complete the short form

Tell us who you are, your symptoms, and the reason for your virtual visit.

Receive next-step instructions

Our virtual care team will send you a secure video visit link and any prep steps.

Connect with your provider

Join your secure video visit from your phone, tablet, or computer. That's it.

What patients say

Real care. Real relief.

"The nurse was so kind with my daughter. We were in and out — no waiting for hours like we would've at the ER."

— Sarah M.

"Filled out the form on my phone, drove over, and was seen quickly. Clean clinic and friendly staff."

— James T.

"They actually listened. Explained everything clearly and got me the prescription I needed the same day."

— Priya K.

Insurance & affordability

Care that works with your insurance

Health Express works with many major insurance plans. Coverage and patient responsibility can vary, so please contact the clinic or your insurance provider with specific coverage questions.

Aetna

Anthem

Cigna

Humana

Medicare

UnitedHealthcare

Medical Mutual

No insurance? No problem.

We offer straightforward self-pay options. Ask the clinic for details when you check in — we'll help you understand what to expect.

Visit us

Health Express — Avon Lake

Get seen online

(216) 755-7188

Frequently asked

Answers to common questions

Do I need an appointment?

No — walk-ins are welcome. Completing the online check-in ahead of your visit can help our team prepare for you.

How long will I wait to be seen?

Wait times are typically low, and checking in online before you arrive is the fastest way to be ready when you walk through the door.

When should I go to the emergency room instead?

If you're experiencing symptoms of a life-threatening emergency — like chest pain, difficulty breathing, severe bleeding, or stroke symptoms — call 911 or go to the nearest emergency room.

Do you accept insurance?

We accept many major insurance plans. Coverage varies — contact the clinic or your insurer for specifics.

What happens after I complete the online form?

You'll be directed to a confirmation page, and our team will follow up with next-step instructions.

Can my child be treated at Health Express?

Yes. We care for children and adults for a wide range of common illnesses and injuries.

What conditions do you treat?

Common illnesses and injuries like fevers, sore throats, ear infections, minor cuts, sprains, rashes, and more.

What should I bring to my visit?

A photo ID, your insurance card if you have one, and a list of any current medications.

Need care today? Start your check-in now.

Complete the short form and take the first step toward getting the care you need from home.

Check In Online