Patient Resources
When life gets in the way of making a face-to-face appointment, thereâs Health Express Same Day Telehealth. We know your health concerns canât wait, and weâre here to help. Now, you can visit with one of our providers virtually 7 days a week. Good news â most insurance plans are covering your telehealth visit!
The list above covers some of the most common illnesses we can treat and services you can receive from the comfort of your home with our same day telehealth. Most of our same day virtual visits are covered by your insurance plan.
Skip the waiting room and connect with a trusted provider from the comfort of home. Health Express Urgent Care offers telehealth appointments for many common illnesses and minor injuries. Using secure video visits, our providers can evaluate your symptoms, recommend treatment, and prescribe medication when appropriate.
Choosing telehealth has several advantages:
With our Ohio telehealth services, you donât have to travel long distances or wait in a crowded clinic. Instead, you can receive care from the comfort of your home, saving you time and reducing exposure to potential infections.
Telehealth enables fast consultations, which means quicker diagnoses and prompt treatment. Whether you need advice on managing symptoms or a prescription refill, our virtual urgent care services provide timely support.
By eliminating the need for physical office visits, telehealth often results in lower costs for both the provider and the patient. Our virtual telehealth visits at Health Express Urgent Care offer affordable healthcare solutions without compromising quality.
Telehealth platforms provide a user-friendly interface that encourages patient engagement and active participation in your healthcare journey. With secure digital access, you can easily track your treatment plan, communicate with your provider, and access your medical records.
We believe that you deserve to understand the treatments you receive. Here are a few of our frequently asked questions. If you have any other questions, schedule an initial consultation to learn more or get in contact with our team.
Most people donât realize many providers started using telehealth several years ago. Today, your primary care provider, mental health professionals, and a wide range of other specialists use video telemedicine. Imagine meeting with a doctor from the comfort of your kitchen table or living room sofa!
We adhere to Ohio state law. That means you never have to wonder about your patient rights with us, including consent and your privacy.
More insurance providers now offer telehealth reimbursement, including Medicaid and Medicare. Ask your carrier whether they cover virtual visit appointments.
Because weâre local, all Health Express Urgent Care centers have experts on staff who understand Ohio Medicaid. They can help you figure out Medicaid coverage before you make your virtual visit appointment.
During your virtual visit at Health Express Urgent Care, youâll have a one-on-one consultation with a healthcare provider who will assess your symptoms, discuss your medical history, and provide guidance on next steps.
If your provider needs imaging or testing, they will direct you to the closest Health Express clinic, where X-rays and labs are done on site.
Health Express Urgent Care is a walk-in urgent care provider serving communities in the Cleveland, OH area with center locations in Cleveland, North Ridgeville, Avon Lake, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville and North Olmsted, OH. Our telehealth services are offered to all of Ohio. Our team of compassionate and certified medical professionals stand ready to assist you whenever you need to be seen. We offer a large menu of comprehensive services at each of our clinics. If you need more information, weâre happy to answer questions and help you access care at a center near you.
Telehealth
Check in online at any of our nine Northeast Ohio clinics, call our team, or get one-tap directions.
One-tap directions to any clinic
