Patient Portal

Welcome to the Health Express Urgent Care Patient Information Center

At Health Express Urgent Care, we believe in making healthcare as transparent and convenient as possible. Our Patient Portal & Billing Center offers a secure and user-friendly way to:

• View your medical statements and invoices
• Pay your outstanding balances online
• Access billing history and receipts
• Communicate with our billing team if questions arise

Secure Online Bill Payment

Paying your health bill is simple and safe. Our billing system is powered by AthenaHealth, one of the leading healthcare management platforms, which means your payment information is handled with strong security protocols.

To pay your bill or view past statements, click the link below:

Access the Patient Portal & Pay Your Bill

Once you’re in the portal, you can:

1. Log in using your credentials (or register if you’ve never used the portal before)
2. View your current and past statements
3. Choose from payment methods (credit/debit card, electronic payment, etc.)
4. Download or print invoices and receipts for your records

Why Use the Patient Portal?

Using the portal gives you several advantages:

• 24/7 access — manage your billing at your convenience
• Faster processing — payments made online go through immediately
• Transparent records — see detailed breakdowns of services and charges
• Reduced phone calls — fewer billing questions by phone; more clarity online

Need Help? We’re Here for You

If you have questions about a statement, need assistance logging into the portal, or want help understanding your charges, our billing team is always ready to help.

• Call us during business hours at your nearest Health Express location
• Email us via our general contact form or billing support line
• Visit in person at any of our centers and we can assist you

Your satisfaction and peace of mind are very important to us.

About Health Express Urgent Care

Health Express Urgent Care is a walk-in medical center serving Northeast Ohio, including locations in Cleveland, North Ridgeville, Avon Lake, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville, and Marysville. We provide urgent care, primary care, behavioral health services, occupational health, physical therapy, lab tests, X-rays, and more.

Our commitment is to high-quality, accessible care for all patients — and that includes an easy, secure billing experience.