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In-Person Primary Care by Appointment

Primary Care Services Offered at Health Express Clinics in Northeast Ohio

Primary care is the foundation of lifelong health. It’s your first stop for preventive screenings, routine checkups, and everyday concerns like colds or minor injuries. At Health Express Urgent Care, we deliver compassionate, in-person primary care by appointment at seven clinics across Northeast Ohio.

According to the CDC, 85% of U.S. adults have seen a healthcare provider in the past year—and those who do experience better outcomes and lower long-term healthcare costs.

Whether you need an annual physical or help managing seasonal allergies, we make it easy to get the care you need—scheduled around your life.

Where to book

Primary Care Is Available at All Seven Locations

Pick the office nearest you. Five clinics let you book online now; the rest take appointment requests — send the form and the clinic calls you back within one business day.

How it works

Schedule, Arrive, and Get Cared For

1

Book Online

Choose one of our seven primary care offices and pick a time that works for you. Appointments are required and visits are in-person.

2

Prepare for Your Visit

Bring your ID, insurance card, and a list of current medications. New-patient paperwork can be completed at the clinic before your appointment.

3

See Your Provider

Meet with an experienced Health Express provider for preventive care, chronic follow-up, or everyday health concerns in a calm, unhurried setting.

The basics

What Is Primary Care and Why Does It Matter?

Primary care is the first point of contact for general medical concerns. It includes preventive services, wellness screenings, and minor illness treatment. It’s also where you receive health education, medication refills, and referrals for specialty care if needed.

What does a primary care provider do? A primary care provider performs checkups, treats minor illnesses, and helps monitor your long-term health.

Key Responsibilities of a Primary Care Provider

  • Conduct routine wellness visits
  • Identify early signs of disease
  • Offer lifestyle and health risk counseling
  • Manage medications and prescriptions
  • Coordinate care with specialists

Services included

What Services Are Included in Primary Care?

At Health Express, our primary care services are tailored to your family’s everyday needs. We focus on prevention, early detection, and accessible treatment—without pushing unnecessary tests or services we don’t actually offer.

Preventive Care That Keeps You Ahead

  • Annual wellness exams for all ages
  • Sports, camp, and work physicals
  • Routine screenings: blood pressure, cholesterol, glucose
  • Cancer risk assessments (breast, colon, skin)

Family-Based Medical Care

  • Women’s health: Pap smears, birth control counseling, menopause support
  • Men’s health: prostate screening, hormone discussions
  • Senior wellness: mobility screening, Medicare physicals

Illness & Injury Support

  • Cold and flu symptoms
  • Respiratory infections, UTIs, skin issues
  • Minor burns, cuts, sprains
  • Allergy testing and treatment

Who we serve

Who Can Benefit from Primary Care at Health Express?

We serve adults at every stage of life — from young adults to seniors. Primary care isn’t just for when you’re sick; it helps you stay well year-round.

Adults (18–64)

  • Lifestyle counseling
  • Preventive screenings
  • Reproductive health services

Seniors (65+)

  • Medicare wellness visits
  • Fall risk assessments
  • Cognitive and balance checks

Can seniors see a Health Express provider for primary care? Yes. Health Express provides wellness exams, screenings, and non-emergency care for seniors by appointment.

What sets us apart

What Sets Health Express Apart from Other Clinics?

We’re not a typical primary care office—and that’s intentional.

Board-Certified Providers

You’ll see experienced clinicians who deliver evidence-based care without the upsells.

Appointments That Respect Your Time

Primary care visits are scheduled so you can plan your day—no guessing, no long lobby waits.

Transparent Pricing

We accept most insurance plans and offer self-pay options with no hidden fees.

Local Focus, Not a Corporate Chain

We’re owned and operated right here in Northeast Ohio. We live in the same communities we serve.

FAQs

Your Questions, Answered

Primary care at Health Express is scheduled, in-person care for adults. If you have a question we haven’t answered, call us or book online.

Call (216) 888-7499

What’s included in a primary care visit?

Your visit includes a physical exam, preventive screenings, and time to discuss health concerns or medications.

Do I need an appointment for primary care?

Yes. Primary care visits at Health Express are in-person and by appointment only.

Which locations offer primary care?

Primary care is available at seven Health Express clinics in Northeast Ohio. Five offices let you book online now; the others take appointment requests by form or phone.

Do you offer virtual visits for primary care?

No. All primary care visits are in-person so your provider can perform a full exam and build an ongoing relationship with you.

What insurance do you accept?

We accept most major providers including Aetna, Anthem, Cigna, Medicare, and UnitedHealthcare. See our insurance page for details.

Primary care

Start primary care with Health Express

Schedule an in-person primary care appointment at any of our seven Northeast Ohio clinics. Same trusted providers, now with scheduled visits for your ongoing health.

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