Primary Care Services Offered at Health Express Clinics in Northeast Ohio

Walk-In Wellness. Preventive Care. Family-Focused. 

Primary care is the foundation of lifelong health. It’s your first stop for preventive screenings, routine checkups, and everyday concerns like colds or minor injuries. At Health Express Urgent Care, we deliver fast, reliable, and compassionate primary care at ten walk-in clinics across Cleveland, North Ridgeville, Middleburg Heights, Shaker Heights, Hartville, and more. 

According to the CDC, 85% of U.S. adults have seen a healthcare provider in the past year—and those who do experience better outcomes and lower long-term healthcare costs. 

Whether you need an annual physical, or help managing seasonal allergies, we make it easy to get the care you need—without long waits or red tape. 

How to Get Care: Walk-Ins, Appointments, Telehealth

  1. Walk-In Primary Care

No appointment needed. Just arrive during business hours and check in at the front desk. Perfect for: 

  • Sick visits 
  1. Request an Appointment

Prefer a set time? Use our online form to request an appointment. You’ll be contacted by your preferred clinic directly. 

  1. Telehealth Visits

Certain follow-ups, medication refills, and mild symptoms can be handled via secure video visit. Available to Ohio residents only. 

Can I get primary care virtually? 
Yes. Health Express offers telehealth for select primary care services including consultations and health assessments. 

Ready to Book? Find a Location Below

The leading urgent care provider in Northeast Ohio, Health Express Urgent Care, offers 10 convenient walk-in urgent care clinics in the Cleveland area including ClevelandNorth RidgevilleAvon LakeMayfield HeightsParmaShaker HeightsMiddleburg HeightsHartvilleMarysville and North Olmsted, Ohio as well as virtual visits. If you are ready to book a telehealth visit, please use the link below. 

What Is Primary Care and Why Does It Matter?

Primary care is the first point of contact for general medical concerns. It includes preventive services, wellness screenings, and minor illness treatment. It’s also where you receive health education, medication refills, and referrals for specialty care if needed. 

What does a primary care provider do? 
A primary care provider performs checkups, manages, treats minor illnesses, and helps monitor your long-term health. 

Key Responsibilities of a Primary Care Provider: 

  • Conduct routine wellness visits 
  • Identify early signs of disease 
  • Offer lifestyle and health risk counseling 
  • Manage medications and prescriptions 
  • Coordinate care with specialists 

What Services Are Included in Primary Care?

At Health Express, our primary care services are tailored to your family’s everyday needs. We focus on prevention, early detection, and accessible treatment—without pushing unnecessary tests or services we don’t actually offer. 

Preventive Care That Keeps You Ahead 

  • Annual wellness exams for all ages 
  • Sports, school, and work physicals 
  • Routine screenings: blood pressure, cholesterol, glucose 
  • Cancer risk assessments (breast, colon, skin) 

Family-Based Medical Care 

  • Pediatric care: checkups, illness treatment 
  • Women’s health: Pap smears, birth control counseling, menopause support 
  • Men’s health: prostate screening, hormone discussions 
  • Senior wellness: mobility screening, Medicare physicals 

 Illness & Injury Support 

  • Cold and flu symptoms 
  • Respiratory infections, UTIs, skin issues 
  • Minor burns, cuts, sprains 
  • Allergy testing and treatment 

Who Can Benefit from Primary Care at Health Express?

We serve a wide range of patients—from kids to seniors—at every stage of life. Primary care isn’t just for when you’re sick; it helps you stay well year-round. 

Children & Teens 

  • Newborn and infant checkups 
  • School & sports physicals 

Adults (18–64) 

  • Lifestyle counseling 
  • Preventive screenings 
  • Reproductive health services 

Seniors (65+) 

  • Medicare wellness visits 
  • Fall risk assessments 
  • Cognitive and balance checks 

Can seniors go to urgent care for primary care? 
Yes. Health Express provides wellness exams, screenings, and non-emergency care for seniors. 

What Sets Health Express Apart from Other Clinics?

We’re not a typical primary care office—and that’s intentional. 

🔹 Board-Certified Providers 

You’ll see experienced clinicians who deliver evidence-based care without the upsells. 

🔹 Same-Day Access, Always 

No 2-week wait lists. Our clinics are built around your schedule, not ours. 

🔹 Transparent Pricing 

We accept most insurance plans and offer self-pay options with no hidden fees. 
Check accepted plans on our payment options page. 

🔹 Local Focus, Not a Corporate Chain 

We’re owned and operated right here in Northeast Ohio. We live in the same communities we serve. 

FAQs: Your Questions, Answered

What’s included in a primary care visit?

Your visit includes a physical exam, preventive screenings, and time to discuss health concerns or medications.

Yes. Walk-ins are always welcome at all locations. 

Yes, we provide telehealth for select services like mild symptom consultations.

We accept most major providers including Aetna, Anthem, Cigna, Medicare, and UnitedHealthcare. See insurance options page for details. 

Take the First Step toward Better Health

Primary care shouldn’t be confusing, corporate, or cold. At Health Express Urgent Care, it’s personal, practical, and made for real life in Northeast Ohio. 

Copyright 2025. Health Express Urgent Care Centers. All Rights Reserved.