Effective Date: 06/19/25
Welcome to the website of Health Express Urgent Care Centers, LLC (“Health Express,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website located at https://healthexpressuc.com/ (the “Site”), including any content, features, or services offered through the Site.
By using or accessing this Site, you accept and agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you should not use the Site.
The content on this Site is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition.
Use of this Site does not establish a provider–patient relationship with Health Express Urgent Care Centers, LLC.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
You agree to use the Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:
We reserve the right to suspend or terminate your access to the Site if you violate these Terms or engage in harmful conduct.
Our Site may offer functionality for requesting appointments, contacting our team, or accessing a secure patient portal. Use of these features is subject to verification, availability, and system uptime.
You are responsible for keeping your account credentials secure and for all activity under your login. Access to any personal health information is governed by applicable privacy laws, including HIPAA.
All content, features, and functionality on this Site—including text, images, graphics, video, logos, and software—are the property of Health Express Urgent Care Centers, LLC or its content providers and are protected by U.S. and international intellectual property laws.
You may download or print materials for personal, non-commercial use only. Any other use without our prior written permission is strictly prohibited.
This Site may include links to external websites not operated by Health Express. These links are provided for your convenience, and we make no representations regarding the accuracy or reliability of third-party content.
We are not responsible for the privacy practices or content of those websites. Accessing them is at your own risk.
The Site is provided on an “as-is” and “as-available” basis. Health Express makes no warranties, express or implied, regarding the operation or availability of the Site or the accuracy of the content.
We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Health Express Urgent Care Centers, LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, even if advised of the possibility of such damages.
We may update these Terms at any time without notice. Updates will be posted on this page with an updated effective date. By continuing to use the Site after changes are made, you accept the revised Terms.
These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any legal action arising out of or relating to these Terms shall be filed in the appropriate state or federal courts located in Ohio.
If you have questions about these Terms or our website, please contact us at:
Health Express Urgent Care is a walk-in urgent clinic that serves Northeast Ohio. We have centers in Cleveland, North Ridgeville, Avon Lake, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville, Marysville and North Olmsted, OH. Our urgent care centers offer express care and convenient treatment for illnesses, injuries, x-rays, primary care, behavioral health, and occupational health services.
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