Medical Receptionist

Hiring for All Offices!

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily.

The ideal candidate will have a friendly and easy-going personality, but also be an energetic team player. A customer-oriented approach is essential! Our goal is to make guests and patients feel comfortable and valued.

Job duties

  • Greeting patients with prompt, professional and courteous service
  • Answer phone lines/take messages. It’s important to be alert, energetic/inviting, and professional on all calls.
  • Patient check-in/check-out, providing compassionate, professional, and attentive customer service with every patient that comes in.
  • Data entry into EMR system (Athena)
  • Insurance verification
  • Collection of copays and outstanding balances
  • Comply with all HIPAA and OSHA regulations and policies
  • Scanning and uploading patient documents in a timely manner
  • Computer knowledge
  • Front desk inventory
  • Cleaning lobby and front desk regularly. Helping with basic cleaning in the office with the rest of the office team.
  • Must be able to handle a fast-paced environment.
  • Maintains a clean, orderly waiting area.
  • Must have reliable transportation
  • Bilingual (Spanish) a huge plus!

Minimum requirements

  • High School diploma or equivalent certificate
  • Prior experience with medical terminology is a plus
  • Willingness to travel to more than one office and a flexible schedule.
  • Ability to learn related center tasks and be of assistance to clinical staff, management, and physicians.
  • Self-motivated to achieve the highest patient care and customer service standards
  • Medical reception experience-1 year minimum.

Job Type: Part-time/Full-Time

Benefits for full time employees:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off 
  • Vision insurance

If you’d like to apply, please drop in your application at the bottom of this page!

About Health Express Urgent Care

Health Express Urgent Care is a walk-in urgent care provider serving communities in the Cleveland, OH area. Our team of passionate medical professionals stand ready to assist you with a variety of resources. We offer a menu of comprehensive services at each of our clinics. If you need more information, we’re happy to answer questions you may have. Call us at a Health Express location near you.

Copyright 2025. Health Express Urgent Care Centers. All Rights Reserved.