If you live in Northeast Ohio and need care today — not in three days when your primary care doctor has an opening — you have options closer than you think. Health Express Urgent Care operates ten walk-in clinics across the region, from Cleveland and Shaker Heights to Hartville and Marysville. This guide covers every location: address, hours, what you can be seen for, and how to get there fast.
Same-day urgent care is walk-in treatment for medical issues that need attention today but are not life-threatening emergencies. Health Express serves patients who fall between a primary care visit — which may take days to schedule — and an emergency room, which is costly and designed for critical cases. You can walk in with no appointment and expect to be seen that day. Most visits are completed in under an hour.
Urgent care is the right choice when you need:
It is not the right choice for chest pain, stroke symptoms, difficulty breathing, or any condition requiring immediate emergency intervention. In those cases, call 911 or go directly to your nearest ER.
| Need care today? Health Express has 10 locations across Northeast Ohio — all open 7 days a week with no appointment required. Walk in or reserve your spot online. Most patients are seen in under an hour. |
Health Express operates ten walk-in clinics across Northeast Ohio — covering Cuyahoga, Lorain, Stark, and Union counties. Here is a full breakdown of each location, including address, phone, hours, and what makes each clinic worth knowing about.
Address: 3762 Pearl Road, Cleveland, OH 44109
Phone: (216) 777-2155
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
The Cleveland clinic on Pearl Road serves the west side of the city, including Brooklyn, Old Brooklyn, and Tremont neighborhoods. It offers the full range of urgent care services — illnesses, injuries, on-site X-rays, rapid lab tests, and pediatric care — alongside primary care and behavioral health services. Evening hours until 8:00 pm make it accessible for patients who work daytime hours. Online booking is available for same-day slots when you want to reduce your wait.
Address: 445 Avon Belden Rd. Unit B4, Avon Lake, OH 44012
Phone: (440) 368-8818
Hours: Mon–Fri 8:00 am–7:00 pm | Sat–Sun 9:00 am–4:00 pm
Note: Avon Lake has shorter weekend hours than most other locations — plan accordingly if you need Saturday or Sunday care.
The Avon Lake clinic sits on Avon Belden Road and serves residents as well as those in nearby Avon, Sheffield Lake, and Bay Village. It treats a broad range of walk-in needs including strep and sore throats, cold and flu testing, pediatric care, and activity-related injuries with on-site X-ray capability.
Address: 34160 Center Ridge Road, North Ridgeville, OH 44039
Phone: (440) 363-6788
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
The North Ridgeville location on Center Ridge Road serves residents of North Ridgeville, Elyria, and the surrounding Lorain County communities. It handles walk-in injuries with on-site digital X-rays, rapid in-house lab testing, and everyday illness care for patients of all ages. Extended weekday hours until 8:00 pm mean you can stop in after work without rushing.
Address: 6092 Mayfield Rd., Mayfield Heights, OH 44124
Phone: (440) 462-4677
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
Located on Mayfield Road, the Mayfield Heights clinic serves Mayfield Heights and the eastern suburbs including Lyndhurst, South Euclid, and Beachwood. It offers digital X-ray on-site, comprehensive lab screenings, and pediatric walk-in services seven days a week. Primary care for adults is also available here for patients who want a consistent provider close to home.
Address: 1400 W. Pleasant Valley Rd., Parma, OH 44134
Phone: (440) 882-6595
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
Parma is one of Cuyahoga County’s largest suburbs, and the clinic at W. Pleasant Valley Road serves a dense residential population across Parma, Parma Heights, and Seven Hills. Walk-ins are welcome for everything from cuts and fractures to sinus infections and flu. Online check-in is available so you can hold your place before you arrive.
Address: 20300 Chagrin Blvd, Shaker Heights, OH 44122
Phone: (216) 400-6212
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
The Shaker Heights clinic on Chagrin Boulevard is convenient for residents of Shaker Heights, University Heights, Beachwood, and the eastern inner-ring suburbs. It sees patients for minor injuries, X-rays, acute illnesses, pediatric care, and in-house lab tests. A telehealth option is available for patients who prefer not to come in. Patient reviews highlight short wait times and attentive providers.
Address: 6848 Pearl Road, Middleburg Heights, OH 44130
Phone: (216) 345-2002
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
Middleburg Heights sits along Pearl Road near the intersection of I-71 and I-480, making the Middleburg Heights clinic one of the most centrally accessible locations in the network for patients from Strongsville, Berea, Brookpark, and Brook Park. It offers urgent care for injuries, illnesses, and pediatric concerns alongside primary care and telehealth visits. On-site X-ray and lab testing keep most visits to a single stop.
Address: 864 W. Maple St, Hartville, OH 44632
Phone: (330) 877-6613
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
The Hartville location is the southernmost Health Express clinic, serving Stark County residents in Hartville, Lake Township, Alliance, and the broader Canton-Akron corridor. It offers the same walk-in care model as the other nine locations — no appointment required, digital X-rays on-site, in-house lab tests, and pediatric services. Patients in rural Stark County communities who previously had to drive to Canton or Akron for same-day care now have a local option.
Address: Marysville, OH — Union County (visit the Marysville location page for current address and directions)
Hours: Open 7 days a week — see location page for current hours
The Marysville clinic extends the Health Express network into Union County, serving a fast-growing community southwest of Columbus. This location offers a broader scope of services than most urgent care facilities, including physical therapy and rehabilitation, IV hydration therapy for dehydration and migraines, on-site EKGs, and the full suite of urgent care and primary care services. If you are in Marysville, Plain City, or Dublin and need same-day care without a drive to Columbus, this location covers a wider range of needs than a standard urgent care.
Address: 25757 Lorain Rd, North Olmsted, OH 44070
Phone: (440) 307-1676
Hours: Mon–Fri 8:00 am–8:00 pm | Sat–Sun 9:00 am–6:00 pm
The North Olmsted clinic on Lorain Road serves one of Cuyahoga County’s busiest western communities. It offers urgent care, primary care, and rehabilitation services alongside on-site X-ray and lab diagnostics. Residents of North Olmsted, Westlake, Olmsted Falls, and Fairview Park now have a local walk-in option with significantly shorter wait times than nearby hospital-affiliated facilities.
All ten Health Express locations treat the same core categories of walk-in conditions. Every clinic is equipped with on-site digital X-rays and in-house lab testing, so most visits do not require a referral or a return trip elsewhere for results.
Illnesses
Strep throat, sinus infections, ear infections, bronchitis, cold, flu, COVID-19, UTIs, nausea, fever, and rashes. Rapid tests are available for strep, flu, COVID-19, mono, and pregnancy at all locations.
Injuries
Sprains, strains, lacerations, minor fractures, contusions, and suspected broken bones. Digital X-rays are taken on-site and read the same day. Splinting and wound care are also available.
Pediatric Care
Children of all ages are seen for fevers, earaches, pink eye, sore throats, minor injuries, and other common childhood illnesses. No referral is required and no pediatric appointment is needed.
Occupational Health
On-the-job injuries — including strains, burns, lacerations, and sprains — are treated with proper documentation for employer records and workers’ compensation filing. Pre-employment physicals and drug testing are also available through occupational health services.
Primary Care
Routine physicals, chronic condition management, and preventive care are available at all ten locations through the primary care side of Health Express.
| Not sure if Health Express can treat your condition? Call the nearest location before coming in — the team can tell you in 60 seconds whether to walk in or go elsewhere. |
Urgent care is faster, less expensive, and appropriate for most non-life-threatening conditions. For a detailed breakdown of which conditions belong in urgent care versus the emergency room, Health Express provides a full comparison on their urgent care vs. ER resource page.
Use urgent care at Health Express when you have:
Go to the ER when you have:
Yes. All ten Health Express locations accept most major insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Humana, Medical Mutual, Medicare, Ohio Medicaid and Medicaid HMOs, United Healthcare, TRICARE, Workers’ Compensation, and several others. The plan list is consistent across locations and covers the majority of plans held by Northeast Ohio residents.
Uninsured patients are welcome. Health Express offers affordable self-pay pricing at all locations. If you are unsure whether your specific plan is accepted, call the nearest clinic before your visit — the front desk can verify in minutes. Bring your insurance card and a valid photo ID. Arriving a few minutes early to complete intake paperwork will keep your total visit time down.
Yes. All Health Express locations offer telehealth visits through their Ohio telehealth platform. Virtual visits are available for minor illnesses, follow-up care, prescription questions, and many of the same conditions you would walk in for — without the commute.
Telehealth works well for:
Telehealth is not a replacement for in-person care when you need a physical exam, X-ray, or lab test. If you are unsure, a virtual call can help you decide whether to come in. Book a virtual visit directly through the Health Express telehealth page.
| Not better yet? Health Express primary care providers offer ongoing care and chronic condition management at locations across Northeast Ohio. Contact your nearest clinic to become an established patient. |
All ten Health Express locations accept walk-ins with no appointment required. You can also reserve a time slot online before arriving, which reduces your wait. Either way, same-day care is available seven days a week at every location.
Most patients are seen within 30 minutes of arriving, and most full visits — check-in through discharge — are completed in under an hour. Wait times vary by time of day and patient volume. Online check-in further reduces in-clinic wait time.
Yes. All locations offer pediatric urgent care for children of all ages with no referral or prior appointment needed. Common reasons parents bring children in include ear infections, fever, strep throat, pink eye, and minor injuries.
In almost all cases, yes. Urgent care visits at Health Express are significantly less expensive than ER visits for comparable non-emergency conditions, whether you are insured or uninsured. ER costs for non-emergency conditions in Ohio commonly reach several hundred to over a thousand dollars out of pocket. Urgent care visits typically cost a fraction of that amount.
Bring a valid photo ID and your insurance card if you have one. If you are uninsured, ask about self-pay rates when you check in. For workplace injuries, bring any paperwork your employer requires for workers’ compensation claims.
Yes. Virtual visits are available through the Ohio telehealth platform and can be booked directly on the Health Express website. Telehealth is appropriate for many minor illnesses and follow-up needs, but is not a replacement for conditions that require a physical exam, X-ray, or lab work.
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